All information shared during coaching sessions is confidential and will not be disclosed without the Client’s written consent, except as required or permitted by law, including:

·        If the Client is at risk of harming themselves or others;

·        If there is suspected child or elder abuse or neglect;

·        If the Coach is compelled by court order or subpoena;

·        If information is shared with an instructor or mentor coach (in which case identifying information will be removed, and the mentor is bound by equivalent confidentiality standards).

Use of AI Tools & Enterprise Privacy Protections (Google Meet & Gemini):

To support your coaching program, maintain accurate internal records, and prepare client summary emails:

·        Recording & AI Processing: Sessions held via Google Meet may be recorded and transcribed, with transcripts processed using Google Gemini.

·        Google Workspace Business Security: These tools operate under a paid Google Workspace Business account featuring enterprise-grade security and strict data privacy controls.

·        No Public Model Training: Your private conversation, audio, and session transcripts remain strictly within the Coach’s private account domain and are never used by Google to train public generative AI models.

·        No Data Selling or Human Review: Your information is never sold to third parties, shared externally, or reviewed by human annotators.

·        Regulatory Compliance: Session recordings, transcripts, and AI-assisted notes are stored securely in full compliance with Alberta’s Personal Information Protection Act (PIPA).

Note: Email, text messages, and video conferencing tools are transmitted over the internet. While enterprise-grade security precautions are taken, absolute confidentiality cannot be guaranteed for digital communication.